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Customer Service

A Proven Track Record of Excellence

Value your customers with our tailored customer experience solutions.

Customer service is a major competitive battlefield, we help you gain a competitive advantage while dramatically reducing costs. Our customer engagement hubs deploy successful customer service outsourcing solutions for global brands in varied industries across the world. We provide omnichannel customer support services through phone, email, web tickets, live chat, social media, and the latest mobile apps in over 20 languages.

TENURED PROFESSIONALS

Extensive and relevant expertise in inbound call handling, answering service calls & ensuring customer satisfaction.

24/7/365 Service Capabilities

Trained professionals ready to take your business to the next level available whenever your customers need you.

COMPREHENSIVE TRAINING

Careful selection, comprehensive training, and on-going audits to review and enhance competencies.

Why Outsource Customer Service to LaunchbyDSC?

✓ No additional infrastructure required

✓ More time to focus on key business tasks

✓ Around the clock service availability

✓ Customized, scalable & responsive services

✓ Build your knowledge base

✓ Adaptable with your tools

✓ Flexible pricing structure

Our Customer Service Outsourcing Solutions

01. Customer Service

We are experts in delivering a delightful customer experience at a minimal cost.

02. Technical Support

We have qualified teams that offer accurate and effective support to a range of specialized fields.

03. Social Media

We capitalize on emerging innovations to build relationships through new communication media.

Are You Ready? Let’s Talk Customer Service!

Contact us today to discuss your customer service needs.